Effective Date: November 6, 2026
Last Updated: November 6, 2026
This Privacy Policy describes how GLADIS LLC (doing business as "Gladisfurniture", "we", "us", or "our"), operating the website https://www.gladisfurniture.shop (the "Site"), collects, uses, and discloses your Personal Information when you visit, use our services, or make a purchase from the Site.
1. Corporate Entity & Contact Information
If you have questions, wish to exercise your statutory privacy rights, or require further details regarding our data protection practices, please contact our designated Privacy Compliance Team:
- Legal Entity Name: GLADIS LLC
- Store / Brand Name: Gladisfurniture
- Company Filing ID: 2026-002069015 (Wyoming, United States)
- Federal EIN: 42-4811774
- Corporate Headquarters: 4112 Gunsmoke Rd, Cheyenne, WY 82001, United States
- Customer Support Phone: +1 (281) 222-1640
- Privacy & Support Email: support@gladisfurniture.shop
- Customer Service Hours: Monday – Friday, 9:00 AM – 5:00 PM (Central Time / CT)
2. Personal Information We Collect
When you interact with our Site, we collect certain categories of personal data necessary to process your transactions, prevent fraudulent activities, and improve your shopping experience:
- Device & Usage Information: IP address, browser type and version, time zone setting, operating system, unique device identifiers, referrer URLs, and on-site interaction telemetry.
- Order & Billing Information: Full name, billing address, shipping address, contact phone number, email address, and payment confirmation tokens. (Note: We do not store raw credit/debit card numbers; all transactions are tokenized and processed directly through Level 1 PCI-DSS compliant gateways accepting Visa and Mastercard).
- Customer Support Records: Records of communications, order assistance inquiries, shipping claims, and correspondence sent to support@gladisfurniture.shop or via our customer support line.
3. Purpose & Legal Basis for Processing
We process your Personal Information strictly for legitimate commercial purposes in full compliance with applicable U.S. laws:
- Order Fulfillment & Contractual Performance: Processing card authorizations, managing parcel dispatch through domestic carriers (USPS, UPS, FedEx), administering split shipments, issuing invoices, and providing shipment tracking updates.
- Customer Service: Managing inquiries, processing returns, issuing Return Merchandise Authorization (RMA) numbers, and sending replacement pieces.
- Security & Fraud Prevention: Screening transactions for unauthorized activity and risk prevention via automated fraud detection systems.
- Legal Compliance: Adhering to federal and state tax reporting standards, financial accounting rules, and legitimate government subpoenas or warrants.
4. Disclosure of Personal Information
We share your Personal Information exclusively with vetted third-party service providers essential to fulfilling our retail operations:
- E-Commerce Platform (Shopify): Our storefront is hosted on Shopify Inc. Shopify processes your data to power store infrastructure and utilizes Shopify Network Intelligence to mitigate payment fraud and secure customer sessions.
- Fulfillment & Warehousing Partners: Recipient names and shipping addresses are shared with our domestic US-based partner fulfillment centers and designated intake return facilities solely to pack, dispatch, and manage physical bath and bedroom home textile products.
- Logistics Carriers: Contact details and destination addresses are transmitted to delivery carriers (USPS, UPS, FedEx) exclusively for domestic transit.
- Payment Gateways: Payment details are securely transmitted to accredited merchant processing networks for Visa and Mastercard verification.
5. "Do Not Sell or Share My Personal Information" & GPC
We do not sell your Personal Information for monetary consideration, nor do we share your personal data for cross-context behavioral advertising.
We honor the Global Privacy Control (GPC) browser signal. When our Site detects a valid GPC opt-out preference signal transmitted by your browser or device, we automatically suppress non-essential analytical cookies and tracking scripts for that browsing session.
6. State-Specific Privacy Rights (CCPA / CPRA, VCDPA, CPA)
Residents of California (under CCPA/CPRA), Virginia (under VCDPA), Colorado (under CPA), and other states with applicable comprehensive privacy statutes possess specific statutory rights regarding their Personal Information:
- Right to Know / Access: You may request disclosure of the specific categories and pieces of Personal Information we have collected, used, or disclosed about you over the preceding 12 months.
- Right to Delete: You may request the deletion of your Personal Information, subject to certain legal exceptions (such as completing an open transaction, fulfilling state tax obligations, or detecting fraud).
- Right to Correct: You have the right to request the correction of inaccurate Personal Information maintained in our systems.
- Right to Non-Discrimination: We will never discriminate against you (such as charging different prices, denying goods, or lowering service quality) for exercising any of your statutory privacy rights.
To exercise any of these consumer rights, please submit a verifiable request by emailing support@gladisfurniture.shop or calling +1 (281) 222-1640. We will acknowledge receipt within 10 business days and respond substantively within 45 calendar days.
7. Data Retention
We retain your Personal Information only for as long as necessary to achieve the commercial purposes outlined in this policy, including the fulfillment of legal, tax, accounting, or regulatory requirements. Once no longer required, your data is securely deleted or anonymized.
8. Protection of Minors
Our website and products are intended exclusively for individuals aged 18 and older. We do not knowingly collect or solicit Personal Information from minors under the age of 16. If we become aware that personal information has been collected from a minor without parental consent, we will delete that data immediately.
9. Modifications to This Policy
We reserve the right to modify this Privacy Policy periodically to reflect changes in our operational procedures, legal mandates, or regulatory requirements. Any updates will be published directly to this page with a revised "Effective Date."