Return & Refund Policy

Return & Refund Policy

At Loknath Gift Shop, your satisfaction with every purchase is important to us. If you are not completely happy with your order, please read the process below to understand how returns and refunds work.

Return Eligibility and Timeframe

You may return any unused item in its original condition and packaging within 30 days from the date your order is delivered. To qualify for a return:

  • The item must be unused and undamaged.
  • The original packaging must be intact.
  • Products must not be marked as final sale.
  • Items such as burned candles or used sprays/diffusers are not eligible.

Gift cards cannot be returned or refunded.

How to Initiate a Return

  1. Visit the contact form on our website and send us your order number along with details of the item(s) you wish to return.
  2. We will reply with the return mailing address and specific instructions for your return.

Return Shipping Responsibility

Unless your item arrived defective, broken, or incorrect, you are responsible for the cost of returning the item to us. If your order was damaged or wrong on arrival, Loknath Gift Shop will cover the return shipping costs.

Damaged or Incorrect Items

If your order arrives broken, leaking, or not as described, notify us within 7 days of delivery. Please provide a photo if possible. You will have the choice to receive a replacement item or a refund.

Refund Process

Once we receive and inspect your returned item, we will issue a refund to the original payment method. Refunds typically take 5-10 business days to appear depending on your financial institution.

Returning Gifts

For gift returns, we can issue store credit instead of a refund to the original payment method. Please inform us if you want this option when initiating your return.

Additional Information

  • We reserve the right to refuse any return that does not meet these conditions, but we will always explain the reason.
  • If you are unsure whether your item qualifies for return, contact us before sending it back to avoid inconvenience.

Contact Us

If you have any questions about returns or refunds, please reach out by using the contact form on our website or email us directly at martinezray836@gmail.com. We are here to help ensure your experience with Loknath Gift Shop is positive.